In 2021, the 8th job coach training of Social Inclusion Academy was successfully completed at Inclusion Factory. Six trainees from all over the country participated in a three-week on-site study.

Social Inclusion Academy is committed to promoting consciousness for disability equality and providing professional support for activists and advocates in the field of disability equality. Among our services, the job coach training program is developed based on the German Lebenshilfe model, continuously improved based on the experience accumulated by Inclusion Factory, and certified by the German Chamber of Commerce in China|Shanghai (AHK). At present, a total of eight training sessions have been carried out, and 23 certified job coaches have been trained.

In this training program, the trainees went through workshops, courses, film screenings, visits, and practical experiences on the production line. After completing the training, they used their newly acquired knowledge and practical experience to return to their local institutions and continue promoting the integration and employment of people with disabilities.

Classroom review

As a systematic introductory training, the job coach training program consists of seven modules: introduction to disability concepts, disability awareness, employment support, sheltered workshop operations, occupational care, practice, as well as movie viewings and visits.

The job coach training focuses on the behavioral characteristics, supportive strategies, and professional performance of people with intellectual disabilities. It also includes education on domestic and foreign laws and policies, family support strategies, and adult sex education for people with intellectual disabilities in the workplace.

In addition to the team of lecturers from the Social Inclusion Academy, we also invited nine other lecturers. They are all teachers with many years of experience in special education, disability services, human rights research, organizational development,and personnel strategy.

In the practice part of the training, trainees used Inclusion Factory as their practice base and followed the workflow of evaluation, job training, job matching, job redesign, behavior management, personal development planning, and production of training manuals to polish their understanding of theory in practice.

Graduation remarks

After the course, all the trainees said that the learning experience exceeded their expectations and they had gained a lot of value.

While supporting others, don’t forget to support yourself.
As job coaches, let’s move forward together!

Translation is supported by Inktale Shanghai.
Every year, we take our employees to visit our customer factories and let them experience the most advanced corporate working environment. But even more importantly, we want to let our employees understand, that the products processed by our company, will eventually be sent to other factories, where they become final products. We want them to see, that what they make in our factory is actually installed into a real car.

Schaeffler employees are doing a presentation about their company

Schaeffler is a partner of many companies in the automobile manufacturing industry, its main focus is on engines, transmissions and chassis systems. On average, about 60 parts of every single car in the world were made in Schaeffler.

Schaeffler is not only a leader in advanced technology but also a role model for a sustainable supply chain. One of the ways to prove this is by purchasing services from social enterprises and thus supporting people with disabilities to obtain equal employment rights. Schaeffler outsources some simple parts to Inclusion Factory for processing, giving this complex supply chain a much bigger social value. If factories like Schaeffler didn`t have a sense of corporate social responsibility, 31 employees with intellectual disabilities in Inclusion Factory would not be able to get employment.

Thomas Maurischat,Global BU leader of Wheel Modules

“Quality was never an issue.”


I was already introduced to “Lebenshilfe Offenburg” as a young engineer in Germany. I visited their facilities that supported our production plant and was very impressed by how many innovative, yet simple processes were created to ensure everything worked well, in line with our production needs. Then a few years ago, I found out that such facilities and needs existed in Taicang as well. Our Schaeffler team visited Inclusion Factory and we agreed to give it a try. It proved to be the right decision and we have been in close cooperation ever since.

The Inclusion Factory helped us by taking over some of our own workload, which allowed us to focus on more complex tasks at hand. Quality was never an issue. Inclusion Factory has been fully compliant with our supplier requirements and offered excellent services throughout.

It makes me happy to see that we can receive such services, while being able to give back to the society and offer real jobs to individuals with special needs. This follows our commitment towards corporate social responsibility and gives our team the personal satisfaction of being able to make a difference in people’s lives and our community.

Dapeng, one of the employees of Inclusion Factory, is a big fan of cars. Although he cannot has his own car as some other people have, he still feels very proud – every time a German brand car is manufactured, there is a part that comes from his hands. Compared to owning a car, isn`t making a car even cooler?If you also want to become a socially responsible company like Schaeffler by outsourcing part of the production work to us, please contact us.

After a month of intense workshops, lectures and practice in the production line, graduates of our Social Inclusion Academy are ready to implement newly acquired knowledge and test different practices back at their home organizations in Tianjin and Shenzhen.

Scholarship for participants from local NGOs

This year we diversified participants of our SIA program.Apart from students from our long-term project partner – Nanjing Normal University of Special Education, we decided to offer a special scholarship to participants from local NGOs. It was very hard to choose the right participants, because we had received numerous applications from motivated candidates from all over China. After several rounds of interviews, we decided to offer scholarships to Ms Ma Yan from Star’s Dream Public Service Centre and Ms Qin Yingying from Shenzhen Autism Society. SIA offered them a platform for exchanging ideas, reflecting on different practices in the field of employment of people with intellectual and developmental disabilities and getting inspiration from experts from different fields for their future life and work . After a month of intense training, they are ready to keep promoting inclusive employment of people with disabilities in their home organizations.

Interactive classes at newly designed training spaces of Inclusion Factory

Brainstorming session

Systematic course with well-balanced theory and practice

SIA program is a systematic training composed of seven different modules, covering topics from Employment Models, Assessment Methods, Legal Aspect of Employment of people with disabilities to basic understanding of production environment, including Quality Management and Reasonable Accommodations in the Workplace.

The training takes place in Inclusion Factory, which offers a unique chance to test newly acquired knowledge right on the spot. It sounds easy to say that we all should treat people with disabilities equally or that we should communicate in a respectful way, but how to do it? After several lectures about Disability Awareness, Effective Communication Strategies or Training tools, our participants had a chance to test their knowledge straight away in a real life-environment of our company. Apart from passing the final exam, SIA participants had to accomplish several practical tasks – designing and facilitating group training, preparing working schedule for the next day, training new projects to our employees and so on. We believe that the best way to learn is by doing – not only when it comes to teaching our employees, but also our SIA students.

Group training for our employees about social etiquette

Practice in the production line

New modules and new partners

To help our participants to get a better understanding of our company`s operations and overall structure, we decided to add a whole new module about social entrepreneurship – concept that is relatively new to many Chinese people working in the third sector. We invited Jill Tang to introduce the concept of social entrepreneurship and share her own experience as a social entrepreneur. After getting an insight into social entrepreneurship, SAP team helped our participants to step out of a charity model and think of differentstrategies to restructure their own organization using a business model. Jungle Fish team gave us a glimpse into the secrets of company`s branding, and Flex team shared with our participants why CSR (Corporate Social Responsibility) should be seen as an important value for the companies.

SAP team after a brainstorming session

Jill Tang`s lecture about social entrepreneurship

Feedback from our participants:

This month’s training gave me a much better understanding of people with intellectual disabilities and formed an overall framework for their employment. SIA`s curriculum is very comprehensive, with topics ranging from understanding people with intellectual disabilities, disability awareness, teaching methods used at (work) training, employment of people with disabilities, production-related issues, establishment of sheltered workshop (social enterprise) to practical lessons. All lectures are well-linked together, getting deep in content. I found especially useful strategies to support the work of people with disabilities – positive behavior support, behavior management, effective communication, employee motivation, teaching methods, work training, personal development plans, etc. On the other hand, lectures like establishment of sheltered workshop, taking production orders, quality management, every-day operations and other aspects of management gave us many opportunities for learning and discussions. This training was really great, I had a chance to be in contact with every single employee. Being able to support the employees at work made me very happy. I hope to keep in contact with Inclusion Factory and have a chance to come for a second round of training.

Qin Yingying, Shenzhen Autism Society


SIA training was short but very meaningful. The systematic course covered topics like understanding of people with intellectual disabilities, employment, management and establishment of sheltered workshop and strategies to help people with disabilities achieve supported employment. Professional lectures shared their own experience and various practical examples, I am looking forward to having the opportunity to come to Inclusion Factory again and keep studying.

Ma Yan, Tianjin Star’s Dream Public Service Centre

Having fun withour employees.

We are grateful to all our project partners for their support!


就业辅导员学院 Social Inclusion Academy

SIA is based on the German Lebenshilfe model complemented with accumulated experience of Inclusion Factory. It is certified by Vocational Training Department of AHK (Delegations of German Industry and Commerce). In four years of its existence 15 Job Coaches have been successfully trained, after graduation, participants keep promoting inclusive employment of people with disabilities.

2019 was an extraordinary year for all of us; full of moments worth remembering, full of people whom we should thank. Thus, we have compiled all these great moments into an annual report. We would like to express our are gratitude to all our partners for their effort in promoting social inclusion of people with intellectual disabilities into the workforce and consequently to the society:


Download Report



Inclusion Factory officially resumed its operation on February 17th. In order to reduce the risk of COVID-19 infection, we have set up an Epidemic Prevention and Control Group, to follow and record the health condition of our employees and to apply disinfection measures in our company.

IMS Gear, Mubea and Orchisky have been our long lasting cooperation partners and in this difficult period, they have also been taking care and supporting us to ensure that we could safely resume our operation. We would like to express our gratitude to the generous donation of a total of 750 surgical masks, disinfectant alcohol and bleach, protective goggles and other anti-epidemic materials. Furthermore, we are very grateful to the parents of our employees for a kind donation of 200 surgical masks.

With these preventive measures, we are finally back to business. All our operators wear masks, keep a proper distance during meals, and wash hands regularly to ensure personal hygiene. Additionally, we disinfect public areas such as production lines, offices and locker rooms.

It is believed that with the joint efforts of various partners, no winter lasts forever, every spring is sure to follow.

Thank You for all the Support!


Our mission at Inclusion Factory is inclusion of people with disabilities into society; our team as a whole, also has to strive to create a diverse and inclusive environment for all our staff members. We are all different in terms of abilities, skills, countries and the provinces we come from; we have different educational and career background, we vary in age, gender and marital status among other differences.

Our team has significantly grown in the past few years. Now, we are already a team of 44 people! As our team has grown bigger, and we all focus on our own daily tasks, we don′t have time to reflect what it means for us as a team to work together towards our mission of promoting inclusion in China.


ICUnet helps capitalize on culture. We provide training, coaching, consulting and facilitation. Our customized portfolio includes localization of corporate culture programs, strategic workshops for global project roll outs, leadership skills for culturally diverse teams and overseas assignment training for hundreds of executives. We are a German, family owned business and our current Asia-Pacific clients include: Geely, BMW, Daimler, BASF, Beiersdorf, Brose, C-Trip, Siemens, Neusoft.

About CUnet

ICUnet helps capitalize on culture. ICUnet provide training, coaching, consulting and facilitation. Our customized portfolio includes localization of corporate culture programs, strategic workshops for global project roll outs, leadership skills for culturally diverse teams and overseas assignment training for hundreds of executives. We are a German, family owned business and our current Asia-Pacific clients include: Geely, BMW, Daimler, BASF, Beiersdorf, C-Trip, Siemens, Neusoft.

An estimated number of 85 million people with disabilities live in China today but most of us never get the chance to meet someone with a disability in person in our daily lives, that is where prejudice and superstitions come from – we do not know, we hear some stereotypes and believe them to be true.

We most often see things from our personal point of view and it is hard to imagine that people with disabilities also have dreams, aspirations, love for beauty, hobbies and passion for life.

But we are more alike than different.

The journey of independence that has transformed these women inspired us to reflect on how alike we are and how every person has the possibility of succeeding on his/her own way.




We Are Strong



We Are Beautiful



We Are Independent




We Are Complete




We Are Alike



We are Designed for Success. But success is a tricky word, seems to be mostly defined by what other people thinks, yet at Zurita we believe success is what we define for our own lives. These women are successful in the same way we all are. We all have worried our parents at some point, we all had that awful teacher who told us we would never be who we wanted to be, we all have failed at some point. And yet we keep trying. That self-improving nature, that fight, makes us alike.

Makes us Successful by Nature.


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The Inclusion Factory

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Click to Read Inclusion Report

After almost a year of hard work, – reporton inclusive employment of people with intellectual disabilities – “Inclusion at Work: Guidelines for Social Inclusion in China” has finally been published.

This report provides a short overview of the Inclusion of People with developmental disabilities in China and presents guidelines as for how the inclusion can be further promoted.

With this report, we aim to help managers to reach an informed decision about the possibilities of inclusion within their companies and provide scholars, government and non-governmental organizations an insight into this rapidly developing field.

Information about social inclusion projects in China is scarce, and not easy to access, particularly for foreign management. With the endorsement of the Shanghai German Chamber of Commerce, and based on the experience of pioneering companies that are bringing this change into their societies, we hope this publication can shed some light on the topic, create more opportunities for people with disabilities, and show you, that Inclusion is rewarding, meaningful, and – above all – the right thing to do.

This report could only be published thanks to the support of the following people and organizations: Alexander Sirakov – the Editor in Chief and the initiator of this report, JungleFish Shanghai for the outstanding design and years of support, Elisabeth Bauer and the German Chamber of Commerce team and all other people who dedicated their time and knowledge to make this project happen. Thank you again!

And most notably, we want to express gratitude to outstanding employees of the Inclusion Factory and their families; because they are setting the standard for Social Inclusion in China and opening the door to many more people who will benefit from your amazing achievements!


At the age of 6, Xiao Quan started to look very different from other children. He liked to tease his neighbors’chicken. Xiao Quan’s parents had to apologize to their neighbors everytime. The situation happened over and over again. The neighbors didn’t have any other choice, just to keep bearing it, because everyone knew that this childwas a bit special. Xiao Quan’s parents said openly that families with similar children to Xiao Quan are not in an easy situation. Only parents of intellectually challenged children know how hard it can get.

All parents wish their children to be successful, and so do Xiao Quan’s parents. When Xiao Quan was in school, he was not social and he could not keep up with other students. Everytime there was a team activity, other students would run in one direction and Xiao Quan would run in the opposite one.

Later on, Xiao Quan’s parents moved from Anhui province to Suzhou for work purpose and took Xiao Quan along with them. He dropped out of school after finishing his primary education. As his parents have always been busy with work, they didn’t have time to stay at home and take care of him. They had to let Xiao Quan stay in a rented apartment alone. “He felt lonely there and didn’t have any friends, we could see he how he started to deteriorate.” His parents said.

How can a young man in the prime of his life be expected to stay at home by himself? Xiao Quan always sneaked out when his parents were not at home, however he often got lost and could not find his way back home. Sometimes Xiao Quan’s parents were looking for him until late at night. If they didn’t find him, the only option was to call the police, so they became regular visitors of the police station.

Once, on the afternoon of the Lantern Festival of 2017, Xiao Quan as usual, was going in the direction of Nanyang Square in Taicang; when he started to go back home ,he went in the opposite direction. He kept walking further and further, without asking anybody for help.

Then it started to rain, and Xiao Quan’s parents had to report to the police. That time his where aboutswere updated every half an hour. After 40 hours passed and he didn’t come back, his parents feared that the worst. After 48 hours, the parents had to give up. They left the police station crying in despair, and decided to go home and wait for information from the police.

When his parents returned home and opened the door, they couldn`t believe their eyes. Xiao Quan was at home, looking like a homeless, all covered in mud and grabbing leftovers from Lantern Festival’s dinner. Because he was eating so much and so fast, he actually damaged his stomach that day.

After surviving by the skin of his teeth, Xiao Quan’s parents decided that something must change in Xiao Quan’s life, and he should not make the life of his whole family so hard. They must seek the support from the government. Later, for the sake of their children, his parents also moved their household registration from Anhui to Suzhou.

After he came to work in the Inclusion Factory, Xiao Quan’s family experienced a great change. From Monday to Friday, Xiao Quan works in the Inclusion Factory, receiving professional vocational training and completing designated daily tasks. After a busy week, Xiao Quan does not want to run around on weekends any more. Instead, he stays at home and has a good rest.

Xiao Quan’s parents were very pleased from Xiao Quan’s change at this point. Inclusion Factory’s employees are driven to and from work every day, so Xiao Quan’s parents can set their mind at rest. Before working in the Inclusion Factory, Xiao Quan stayed at home and his parents found that the older he grew, the more serious his impairment became and the his mental deterioration gradually worsen. After receiving professional career training at the Inclusion Factory, Xiao Quan became more organized and efficient. At work, Xiao Quan gets along well with many colleagues and although he does not talk much, he has become more outgoing and undergone a major change.


A social worker recruitment

The ideal candidate is an experienced social worker, a person who loves working with people who have intellectual and mental disabilities. You will be given all the resources needed to start new projects, to further develop our Social Inclusion Academy program, to initiate transition program for special education school graduates and to develop the life skills of our employees. We are looking for someone who is willing to learn, grow, and join us in leading the social inclusion of people with disabilities in China.
You will work in an international and open-minded work environment. You will take part in inclusion related conferences and activities – great way to build your future career in the field of social entrepreneurship.


  • Lead the entire social program aspect: target cooperation partners, develop curriculum, design and deliver lessons, communicate with universities, build presentations, teaching independent life skills.
  • Assess the progress and development of the programs and of each employee and design future action plans.
  • Work closely with our team of professional job coaches and production supervisors, assist them in developing our employees’ skills and abilities.


  • Bachelor’s degree in Social work or related majors
  • Good communication skills
  • Highly organized with excellent attention to detail
  • Chinese Fluency, English is a bonus
  • At least 3 years of previous work experience with people who have intellectual and mental disabilities